Training covered, not only how to use the software, but how to align appointment booking processes with the new system. We are here to help. Tom Whicher, Founder of DrDoctor, NIA Fellow, Read the NIA’s 2018 research report, See how Trusts like Guy’s and St Thomas’ are using DrDoctor to transform patient engagement Integration services As your integration partner, we have the technology, expertise and governance to ensure your success Open Mic Stories from inside DrDoctor. The overall rate has reduced by 17.2%; Guy's and St Thomas' NHS Foundation Trust has estimated a £2.6 million financial benefit in the first year and 91% of patients would recommend the service. Tom Whicher, one of the founders of DrDoctor, said of the patients that had been offered DrDoctor at Guy’s and St Thomas’ 70% used the service and 35% of those had used it more than once. Weekly team meetings were held to feedback turn-on progress and early benefits. The rationale for piloting these further uses in dental is because the service is not connected to other booking systems which can cause conflict in allocating appointments. www.guysandstthomas.nhs.uk. A small amount of funding covered the cost of the DrDoctor service as well as paying for IT integration. These include your pre employment checks and pre induction training. In 2018, the Dental Medicine specialty at Guy’s and St Thomas’ NHS Foundation Trust were challenged with lengthy waiting lists, compounded by a DNA (did not attend) rate of 12.3%; so partnered with DrDoctor to reduce these by implementing our Patient-led Booking solution. We help hospitals transform the way they communicate with patients, so they can work in radically different ways. Welcome to Guy's and St Thomas' NHS Foundation Trust. The PAS manages scheduling and appointments for all outpatient clinics. Guy's and St Thomas' NHS Foundation Trust 459 views 0:31 Buddy Hackett Tells Divorce Jokes & Naked Bath Story to Johnny Carson, Part 2 on Tonight Show - Duration: 14:30. As part of Guy’s and St Thomas’ NHS Foundation Trust, Evelina London is working in partnership with DrDoctor to offer an online, smartphone and advanced text messaging service, which is designed to make it easier for you to manage some of your child’s appointments at our hospital and clinics. Evelina London Children’s HospitalSt Thomas’ Hospital, Westminster Bridge Road, London SE1 7EH Tel: 020 7188 7188, OBE for staff member who is transforming the care of very sick babies. Guy’s and St Thomas’ NHS Foundation Trust is working in partnership with DrDoctor to offer an online, smartphone and advanced text messaging service, which is designed to make it easier for you to manage your appointments at our hospitals and clinics. PIFU will empower your patients and break your backlog, DrDoctor Bank Holiday- to recover and reset, DrDoctor launches native Video Consultation service. Hi, we're DrDoctor. Each department and IT made funds available to deploy DrDoctor. It's what gets us out of bed in the morning! [2], It entered a four-year contract with Aneurin Bevan Local Health Board in May 2017 to measure and track patient outcomes. Platform solutions, like DrDoctor, tend to have wide-reaching impacts across a whole organisation. The Chief Medical Officer took a Senior Responsible Officer role (SRO) for the wider deployment of DrDoctor to all outpatient departments in 2016. Rupert, OBH CEO, explained that during his time as aRead more, Copyright 2017 NHS Innovation Accelerator, Understanding how and why the NHS adopts innovation: DrDoctor at Guy’s and St Thomas’ NHS FT, Nervecentre Software win prestigious Building Better Healthcare Award, Southend University Hospital NHS Foundation Trust live with Nervecentre electronic observations, Nervecentre in Australia… Success at the ISRRS Symposium in Melbourne, i-THRIVE: Manchester and Salford’s Integrated Access and Care Pathways, Coordinate My Care Integrates Care Plans into Emis Web, OWise breast cancer app proven to be effective tool in cancer treatment process, 30% DNA reduction equivalent to seeing an extra 2,440 patients per year, resulting in £317,000 savings in the Women’s Service, Together, GSTT and DrDoctor realised a £2.6M financial benefit from the first year of rollout, Since trialling patient-led booking, GSTT Dental Services have booked 6,000 new outpatient appointments through DrDoctor, GSTT saw DNAs reduced by 34% within the pilot phase, equalling £317,000 in increased revenue. Engagement and Initial Pilot As such, the Trust has projected further savings between £600,000 and £650,000 by increasing feature use to 80% – as this figure rises, further savings will be made, while keeping satisfied patients and staff. Information on COVID-19 (also known as coronavirus). It is hoped that each hospital could save £2 million a year by reducing the number of missed appointments, of which there are about eight million a year,[6] and cutting down on postage costs. Just quality information and insights, DrDoctor recognition in the press and awards. It communicates with patients online, by text message, or by email and is integrated with the patient administration system. No fluff or sales pitches. Using text messaging to offer alternative appointments if slots become available Welcome to the induction information webpage for junior doctors starting at Guy’s and St Thomas’ NHS Foundation Trust. Just what the doctor ordered, See how Trusts like Guy’s and St Thomas’ are using DrDoctor to transform patient engagement, As your integration partner, we have the technology, expertise and governance to ensure your success, Stories from inside DrDoctor. One of the country’s leading foundation trusts with two large central London hospitals, Guy’s and St Thomas’ have 1000 inpatient beds and over 2 million patient contacts per year. Collaboration between DrDoctor’s team and multiple senior level champions at GSTT representing different functions: clinical, operational, finance and IT. The data from the pilot was shared with the hospital general managers who then joined the project board as the rollout occurred in their departments. Guy’s and St. Thomas’ internal reporting has calculated the 2016/17 full year equivalent financial benefit for the trust as £2.6 million. Integration with the PAS, recruitment of clinical and administration staff and training was overseen by the general managers. Currently deployed across 22 major hospitals around the UK including Guy’s and St Thomas’ & Great Ormond Street, to date we have saved the NHS millions of … Staged deployment: DrDoctor offers a number of different functionalities that can be adopted in stages depending on both the readiness of the organisation and the particular challenge one ward/speciality is looking to address. Patient satisfaction was said to be 96%. Piotr Karczewski, Business Support Manager – Dental Directorate, GSTT Just what the doctor ordered, See how Trusts like Guy’s and St Thomas’ are using DrDoctor to transform patient engagement, As your integration partner, we have the technology, expertise and governance to ensure your success, Stories from inside DrDoctor. For hospitals, this means they can maximise and manage the volume of appointments to best fitRead more Dr Ian Abbs, Chief Medical Officer, GSTT

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