The B.C. Start by signing up online. Our customer service representatives are here to help if you’re facing financial difficulty for any reason. {* traditionalSignIn_signInButton *}, {* backButton *} Find answers to common questions about your bill or your BC Hydro account and how you can manage your account online. Our decision to waive late payment fees in response to COVID-19, is in place for the immediate future. Go paperless with your BC Hydro bill . were able to defer their FortisBC energy bills for the period of April 1 to June 30, 2020. {* forgotPassword_sendButton *}, {* backButton *} Open a new account for your business. We’ve waived all late payment fees for natural gas, electricity and propane bills. Customers who took part in the program have been automatically enrolled in an interest-free repayment program, with payments spread over one year from July 1, 2020 to July 1, 2021. 214/2016 OIC 609/2016, Projects and certificates of public convenience and necessity (CPCNs), 2015 FEI Remove data location restriction, 2018 Application to Exempt Employee Information from 2015 Data Order, Distribution mobile solution CPCN application, Huntingdon station bypass CPCN application, Kootenay River Crossing (Shoreacres) upgrade, FEI Lower Mainland IP system upgrade CPCN application, FEI Section 32-33 Application for Use of Lands in City of Coquitlam for the LMIPSU Project, Tilbury property purchase CPCN application, FEI and City of Kelowna Application for Approval of Terms for an Operating Agreement, City of Coquitlam Reconsideration and Variance of Order G-80-19, FEI and City of Castlegar Application for an Operating Agreement, FEI Application for Approval of Operating Agreement with the City of Enderby, City of Williams Lake Operating Agreement, Pattullo Gas Line Replacement CPCN Application, Rate design and common rates applications, 2014 FEU common delivery rates methodology application, ​2013 FEU reconsideration and variance application of G-26-13, 2012 FEU common rates, amalgamation and rate design application, 1993 BC Gas rate design application phase B, 1991 BC Gas rate design application phase A, 2015 ROE and capital structure application for 2016, 2012 ROE and BCUC generic cost of capital proceeding, 2009 ROE and capital structure application, 2005​ ROE and capital structure application, Revenue requirements, annual reviews and performance based rate plans, 2016 Depreciation and net salvage rate changes, 2012-2013 Revenue requirements applications, 2010-2011 Revenue requirements application, 2020-2024 Multi-Year Rate Plan (FEI and FBC), 2020 Annual Review for 2020 and 2021 Delivery Rates, System extension and customer connection policies, 2007 System extension and customer connection policies, 2018 Application for Change to System Extension Fund Pilot Program, US Generally Accepted Accounting Principles (GAAP), 2014 US Generally Accepted Accounting Principles (GAAP), 2011 US Generally Accepted Accounting Principles (GAAP), FortisBC Energy Inc. and FortisBC Inc. However, if you had overdue payments and were facing disconnection prior to any additional financial hardship that arose from COVID-19, you may be eligible for a Customer Crisis Fund grant up to $600. Get help Find answers to common questions about your bill or your BC Hydro account and … Get a detailed look at your rate structure and how you're charged for electricity use. For small businesses the application was not open yet at press time, but BC Hydro expects it to be open the week of April 13. COVID-19 resulted in financial hardship for many of our customers, particularly those that experienced job loss, had to close their businesses, or were otherwise unable to work. The average bill savings for small businesses who qualify will be $121 per month, so the average total bill savings will be $363. We purchase natural gas and propane at market-based prices, which are affected Carbon Tax is a provincial tax which FortisBC has no control over. Get answers to questions about paying your bill, rates, moving your account and more. BC Hydro has halted all service disconnections for non-payment during COVID-19 and cancelled all non-emergency planned power outages affecting its customers. If you haven't heard from us yet, we'll contact you via email once we've made a decision about your application. Small businesses that have been forced to close due to COVID-19 will have their power bills forgiven for three months. The fund was available from April 1 to June 30, 2020 and it provided eligible residential and small business customers with three months of financial relief on their BC Hydro bill. it the most, while also considering the long-term impacts to all of our customers. For small businesses, the total credit will be $363. BC Hydro will offer new, targeted bill relief to provide immediate help to those most in need. The future of energy efficiency. government is offering bill relief for residential BC Hydro customers affected by the COVID-19 crisis. Your existing password has not been changed. VICTORIA (NEWS 1130) – B.C. This is the first rate decrease in decades. BC Hydro providing bill credits, waiving charges for customers impacted by COVID-19 VANCOUVER: BC Hydro today announced it is introducing a COVID-19 Relief Fund that will provide bill credits to its residential and small business customers hardest hit … Copyright © 2020 BC Hydro. Utilities Commission of an application submitted last August. Please contact us. Can a future of smarter energy conservation put greenhouse gas emissions in the past? Those customers can begin repayments as part of their regular bills. Interested in signing up for Renewable Natural Gas? PDF bills and up to 30 months of your account history are available online. Call our customer contact centre and we’ll help find a way forward. Are you a manufacturer of an innovative technology? Enter your email below and we'll send you another email. Get the latest news & tips from BC Hydro directly to your inbox. BC Hydro is offering a help to those in need because of the COVID19. Let’s go! We look for exceptional people to bring new ideas and fresh thinking to BC Hydro. Residential customers who have lost their jobs or are unable to work as a result of COVID-19 will receive a credit to help cover the cost of their electricity bills. “People who have lost their jobs or are unable to work due to COVID-19 shouldn’t have to choose between paying their rent or mortgage and paying their hydro bill,” said Bruce Ralston, Minister of Energy, Mines and Petroleum Resources. BC Hydro is waiving bills for these customers from April to June 2020. Careers. {* backButton *} 2018 City of Vancouver Biogas Purchase Agreement, 2015 Biomethane purchase agreement with City of Surrey, 2015 Biomethane Energy recovery charge (BERC) rate methodology application, 2013 Third-party suppliers regulatory process, 2019 Tidal Energy Biomethane Purchase Agreement, 2020 Faromor CNG Corporation Biomethane Purchase Agreement, 2020 Matter Global Solutions BC Ltd. Biomethane Purchase Agreement, 2020 REN International Corp. Biomethane Purchase Agreement, 2020 Dicklands Farms Biomethane Purchase Agreement, 2020 Bradam Canada Inc. Biomethane Purchase Agreement, 2020 Tidal Energy Biomethane Purchase Agreement, 2020 Lethbridge Biogas Biomethane Purchase Agreement, Code of conduct and transfer pricing policy, FEI all-inclusive code of conduct and transfer pricing policy, FEI code of conduct and transfer pricing policy for ARBNNM, Commodity unbundling and Customer Choice applications, 2016 Customer Choice annual general meeting, 2016 Customer Choice program cost recovery application, 2014 Customer Choice annual general meeting, 2013 Customer Choice annual general meeting, 2008 Post implementation report and applications, 2006 CPCN application for commodity unbundling for residential customers, 2005 Post implementation review of the commercial unbundling program, 2004 Commodity unbundling and customer choice application, 2018 Customer Choice Annual General Meeting, 2019 Customer Choice Annual General Meeting, Energy efficiency and conservation program filings (2008), Balancing gas charge reconsideration of order G-187-14, 2011-2014 Price Risk Management (PRM) Plan, 2014 Price Risk Management (PRM) Review Report, 2015 Price Risk Management (PRM) Application, Application for rate treatment of expenditures under the GGRR and prudency review of incentives, BFI compressed natural gas (CNG) refueling station CPCN application, GGRR incentive funding for prescribed undertakings 3.2 and 3.4 – B.C.

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