Registered Customers. Email address. Any advice does not take into account your personal needs, financial circumstances or objectives and you should consider if it is appropriate for you. Please note, as part of our service commitment to you, there will be a planned system maintenance outage scheduled from 22:00 AEDT Sat 17 October 2020 until 04:00 AEDT Sunday 18 October 2020. For more information on how we set exchange rates please see the Product Disclosure Statement. What’s holding customers back from using your online services? Service Disruptions to International Locations. Password Mastercard Prepaid Management Services Australia Pty Ltd (ABN 47 145 452 044, AFSL 386837) arranges for the issue of the Australia Post Everyday Mastercard® (“Everyday Mastercard") in conjunction with the issuer, Heritage Bank Limited (ABN 32 087 652 024, AFSL 240984, Australian Credit Licence 240984). The value of mail digitisation in a pandemic and beyond, Making employment screening easier – while managing risk, Finding the right channel mix for inclusive government service delivery, The future of identity services lies in choice, control and security, Australia Post’s agile approach to digital transformation, Unlocking up to $11 billion of opportunity, Fuelling Uber’s expansion into regional Australia, How new technology can help solve the eVoting challenge, How regulation and technology are shaping the future of privacy and security, The 5 privacy trends impacting organisations today, How digital identity could resolve the privacy paradox, Transforming our payments services to support Australian businesses, What Apple’s Face ID means for Australia Post’s Digital iD™, How an emerging cashless society is changing payments in Australia, Alipay unlocking eCommerce growth in Australia, Biometrics is changing identity and financial services in Australia, Rethinking the real purpose of digital licensing, Next wave of tech in Australia’s digital economy, Why speed is the least interesting feature of the NPP, How organisations big and small can step up cyber security, Digital iD partnerships encourage online choice and confidence, Disrupt, develop, deliver: Big lessons from small business, Why Digital Inclusion can take Australia forward, Better together: 5 surprising insights into marketing channel relationships, The merit of methodology in digital co-creation, Using machine learning to shape the customer experience, Balancing the convenience and privacy trade-off, Five practical ways governments can drive digital inclusion in Australia. Delivering effective identity verification and customer authentication and enrolment services. Our VIP Online Security service is a safer, more convenient way of protecting an organisation’s network from hackers and safeguarding information against online theft and fraud. Australia Post performs an evidence of identity (EOI) check and sends all documentation to our KeyPost service centre. If a stranger comes to your home and asks to be let in, you would naturally think twice before unlocking the door. The three drivers of online behaviour among Australians, Challenging the myths of online behaviour in Australia, The myths and misconceptions of Australians’ online behaviour, Designing a digital experience for Generation Z, Southeast Asia shaping global eCommerce and payment trends, Customer experience in the digital economy, Australian businesses pursuing cross-border eCommerce in China, Opportunities for Australian businesses in China’s trade journey, The future of Australia’s eCommerce growth in China, Why mail remains at the heart of Australia's election campaigns, Why Australia Post is investing to meet online shoppers’ delivery expectations, Getting your parcels to customers during COVID-19, In difficult times, human connection matters, Serving with empathy, reliability and responsiveness, Remaining ahead of changing customer expectations, The retail rush: 7 ways to prepare for next sales peak, Preparing for peaks and surges in online shopping Large Online Retailer, ORIAS 2020 Australia Post Unsung Hero Award Large Online Retailer, Building partnerships to help keep Australia strong, Adapting to changing needs during a pandemic, Learning the cultural language of digital transformation, Cultivate culture in a small team setting, New ways of working to drive product innovation, Agile Methodology: How Australia Post Gets Rapid Results, Driving competitiveness through innovation, Why ‘buying social’ is much more than just a nice thing to do, Nurturing a culture of innovation in government, Why organisations need an innovation ecosystem and what it should look like, Five ways to defend against cyber attacks with your people, Thinking like a fox: The agile innovation mindset, How agility and ability are powering payments at Australia Post, Strategies to enter China’s eCommerce marketplace, Romantic vs. reality: What Australian businesses need to know about China’s cross border marketplaces, The opportunity cost of avoiding organisational change, How Australia Post is innovating from the inside out, Creating a future-ready workforce at Australia Post, Empowering your business to harness big data, Deloitte’s advice for forecasting sales in uncertain times, ‘Home’ is where we belong: Using physical mail to drive engagement, Australia Post supports Keep Well Buy Local movement, Talk to us about taking your business forward. To access Pay & Leave or Learning go to My Dashboard on ourpost.com.au. Log in to MyPost. We will provide you with settlement instructions and the applicable exchange rate at the time you book a reload transaction. It provides an extra layer of security for the organisation, employees and customers during online interactions. If you have an account, sign in with your email address. Reach out to customers across Australia, using a channel they know and trust. Email address. As technology catches up with consumer expectations for simplicity and convenience, the challenge for enterprises and governments is transforming their service delivery methods in a way that directly responds to consumer needs. What’s holding customers back from using your online services? Login to your Australia Post Business Support Portal Customer Account. Authenticating an applicant’s identity via our KeyPost service involves these simple steps: Australia Post acknowledges the Traditional Custodians of the land on which we operate, live and gather as employees, and recognise their continuing connection to land, water and community. See how we’re adapting, and updated delivery timeframes Australia Post takes online security very seriously. That’s why we’ve developed two electronic authentication solutions – VIP Online Security and Keypost - to protect an organisation’s customers and online reputation. We pay respect to Elders past, present and emerging. We're making every effort to meet delivery times, however, the changing nature of both airlinehaul capacity and delivery services in destination countries, regions and territories mean that these delivery estimates should be used as a guide only. Australia Post Business Support Portal Customer Secure Login Page. > Frequently Asked Questions > Click for answers to common questions. During this outage, users will be unable to access this website. ~Lock in your exchange rates means the exchange rate is locked in for the initial load only. We’ve made tremendous progress in transforming Australia Post into a Parcels and eCommerce business, while also managing the decline of our letters business. Your super is a valuable asset, perhaps second only to the value of your home, so it’s important to keep it safe. The value of mail digitisation in a pandemic and beyond, Making employment screening easier – while managing risk, Finding the right channel mix for inclusive government service delivery, The future of identity services lies in choice, control and security, Australia Post’s agile approach to digital transformation, Unlocking up to $11 billion of opportunity, Fuelling Uber’s expansion into regional Australia, How new technology can help solve the eVoting challenge, How regulation and technology are shaping the future of privacy and security, The 5 privacy trends impacting organisations today, How digital identity could resolve the privacy paradox, Transforming our payments services to support Australian businesses, What Apple’s Face ID means for Australia Post’s Digital iD™, How an emerging cashless society is changing payments in Australia, Alipay unlocking eCommerce growth in Australia, Biometrics is changing identity and financial services in Australia, Rethinking the real purpose of digital licensing, Next wave of tech in Australia’s digital economy, Why speed is the least interesting feature of the NPP, How organisations big and small can step up cyber security, Digital iD partnerships encourage online choice and confidence, Disrupt, develop, deliver: Big lessons from small business, Why Digital Inclusion can take Australia forward, Better together: 5 surprising insights into marketing channel relationships, The merit of methodology in digital co-creation, Using machine learning to shape the customer experience, Balancing the convenience and privacy trade-off, Five practical ways governments can drive digital inclusion in Australia. Australian Postal Corporation (ABN 28 864 970 579, AR No. *The prevailing exchange rate is locked in for the initial load value only. 5th Oct 2020 - Scheduled Outage Notification. To log in use your IT network username and password if you have an Australia Post email address. (Hotline hours are 8am–6pm, Monday—Friday; (Except national public holidays). The exchange rates for subsequent reloads will be set at the prevailing exchange rate at the time of the transaction. Further delivery delays will occur with countries/cities in lockdown. Please be advised - as of July 30th, 2020, we are switching technology partners for our HS tariff look up,  landed costs calculator and prohibitions and restrictions lookup features in eParcel. Enter your details to log in to your account. Be part of the discussion around digitisation and transformation. Customer must contact Customer service to report lost or stolen card. Different exchange rates will apply to cards which have not been purchased on this website and initial card load and reload transactions in our partner branchlocations. Due to the impact of the Novel Coronavirus (COVID-19) there are major disruptions to both inbound and outbound services for many international locations. Once the final check is completed, the organisation concerned will be notified of the outcome so it can issue a digital certificate to the applicant. Powered By PageUp People 338646), the card distributor, acts as an Authorised Representative of Australia Post Services Pty Ltd (ABN 67 002 599 340, AFSL 457551). a unique security code supplied by a Security Token or mobile phone. Mastercard Prepaid Management Services Australia Pty Ltd (ABN 47 145 452 044, AFSL 386837) arranges for the issue of the Australia Post Everyday Mastercard® (“Everyday Mastercard") in conjunction with the issuer, Heritage Bank Limited (ABN 32 087 652 024, AFSL 240984, Australian Credit Licence 240984). Mastercard® is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

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